By simply dialing 211, those in need of assistance can be referred, and sometimes connected, to appropriate agencies and community organizations.ĭialing 211 helps direct callers to services for, among others, the elderly, the disabled, those who do not speak English, those with a personal crisis, those with limited reading skills, and those who are new to their communities.Ģ11 is available to approximately 309 million people, which is 94.6 percent of the total U.S. In many states, dialing “211” provides individuals and families in need with a shortcut through what can be a bewildering maze of health and human service agency phone numbers.
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